Information on your order:

Check the Status of an Order: An e-mail message is sent to you when your order ships. The e-mail will include instructions explaining how you can track the shipment of your order online. If applicable, this e-mail includes the names of the delivery carrier, a shipment tracking number and the delivery carrier's internet address, where the shipment can be tracked.

If, after the appropriate processing time has elapsed, you have not received an e-mail confirming the shipment of your merchandise, please e-mail us at service@victordistribution.com. We will make every effort to respond to your e-mail by the next business day.

Order Changes or Cancellations If you need to change or cancel an order, contact us at service@victordistribution.com. Please note that Victor Distribution Online processes your orders electronically. Your order may be in transit within hours after you press the "send order" button. Orders cannot be cancelled or changed if merchandise has been shipped.

Returns or Exchanges Victor Distribution guarantees your satisfaction with the merchandise you purchase are ORIGNAL. Victor Distribution's products may be returned to us if you wish to return or exchange merchandise directly, contact us at service@victordistribution.com, Effective November 4, 2002, Victor Distribution, all notebook computer return policy is one month from the date of purchase. After one month from the date of purchase, all service and technical support will be subject to the applicable remaining manufacturer's warranty.

If you desire additional information, please e-mail us at service@victordistribution.com.

Shipping & Terms

Standard shipping via FedEX/UPS Ground is excluded in the quoted price. The estimated delivery time will be approximately 4 to 10 business days from the time of order. FedEX/UPS Air is excluded in the quoted price. The estimated delivery time will be approximately 2 to 5 business days from the time of order depend your destination.